You can check the balance on your account at any time by logging into your online account. If you’ve just made a top-up payment, please allow up to 3 working days for this to be reflected in your account.
If you don’t have access to your online account you can find out your balance by contacting our dedicated Business Energy team.
Where are my usage details or meter readings?
Why is my bill estimated?
How do I check the balance on my account?
What other charges might I be billed for?
How long do I have to pay my bill?
Northern Ireland Electricity Pass through Charges 2018/19
When will my direct debit be taken out of my account?
What is a standing charge?
I don't think the amount on my bill is right - what should I do?
Northern Ireland Renewable Obligations cost (ROCs) adjustment and Climate Levy Change (CCL)
What is a 'Reversal'?