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Understanding your bill
How do I know if my bill is estimated or not?
The back of your bill contains a section called Usage Details. Here you will find the meter readings used to calculate your bill.
Your 'Present Reading' is the one used to determine the usage you’re being billed on. If it has an (E) next to it, this means your bill is estimated.
From the Republic of Ireland
0818 81 22 20
Monday to Friday: 8am - 6pm
Outside the Republic of Ireland
00 353 1513 3292
Monday to Friday: 8am - 6pm