
We're here to help
Learn more about managing your energy usage and how we can support you at this time.
Customer Support
Energy saving tips
Make the most of your energy at home with tips designed to fit your everyday routine. From smarter heating and lighting to habits around appliances. Small changes can help lower your bills and give you more control over your energy.
Managing your energy bills
If you’re worried about your energy bills, we’re here to help.
We can review your account to ensure your bills are accurate and that you’re on the best rates available to you.
We can arrange a payment plan that suits you. Or, we can refer you to a support agency that can give you advice.
Smart meters and Insights
Learn more about our smart electricity plans, how to sign up to a smart plan and how to get the most from your smart meter.
Energy Engage Code
SSE Airtricity, working with other suppliers have put together an Energy Engage Code for customers who are concerned about paying their energy bills or have fallen into arrears.
The Code outlines the five key promises to customers who are engaging, what you can expect from us when you engage and details other supports that may be available to support you.
Vulnerable customer care
We’re aware that some of our customers may have special requirements where the continuity of their energy supply is important.
We aim to provide the best service possible to all of our customers and in particular those customers who require special services, for example the elderly.
Take control with our app
Your account in the palm of your hand. It’s now even easier to manage your energy with the SSE Airtricity app.
Everything you need to keep on top of your energy usage, and you can do it on the go.
Top ups and payments on the go.