How can we help you?

Understanding your bill

When do night rates apply?

For standard meters, night rates apply from:

  1. 11pm – 8am in the winter
  2. 12 midnight – 9am in the summer

For Smart Meters with Smart Services enabled, night rates apply from 11pm to 8am all year round.

Phone Us
0818 81 22 20

Monday to Friday: 8am - 6:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*