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Understanding your bill

What are the units on my bill?

Units are different for electricity and gas; you can find more detail on what they mean in Your Bill Explained.

For electricity:

Units are different for each item:

  • Rate type (e.g., Domestic Urban): Kilowatt hours (kWh)
  • Standing charges: Number of days in your billing period
  • PSO levy: Number of months in your billing period

For gas:

Units are different for each item:

  • Rate type (e.g., Biggest Save eBundle): Kilowatt hours (kWh) – the unit for gas
  • Standing charges: Number of days in your billing period
  • Carbon Tax: Kilowatt hours (kWh) – the unit for gas

From the Republic of Ireland
0818 81 22 20

Monday to Friday: 8am - 6pm

Outside the Republic of Ireland
00 353 1513 3292

Monday to Friday: 8am - 6pm