How can we help you?
Loading...
Understanding your bill
Do I get separate gas and electricity bills?
No, you'll always receive a single statement for your electricity and gas. This is divided up into:
- Overall payment and cost summary
- Electricity invoice
- Gas invoice
Sometimes you may not receive a gas invoice. This depends on whether we received a gas-meter reading during your billing period.
From the Republic of Ireland
0818 81 22 20
Monday to Friday: 8am - 6pm
Outside the Republic of Ireland
00 353 1513 3292
Monday to Friday: 8am - 6pm