How can we help you?
Paying your bill
How do I change my direct debit details?
If you need to add/update your Direct Debit details you can now do this through your online account. Follow the steps below.
- Log in to My Account
- Go to 'Account details'
- Select ''Turn on Direct Debit''
- Enter Direct Debit Details
- Click on ''Save Changes''
Alternatively, you can download a direct debit mandate form and return it by email or post. Simply fill it in, take a picture and send it back to us in minutes.
Email us customerservice@sseairtricity.com.
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Monday to Friday: 8am - 6pm