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Paying your bill
Paying your bill
How to top up for Smart Pay as You Go
When will my direct debit come out of my account?
I have not received a bill but a direct debit was taken out?
How do I pay by cheque?
What am I charged for late or missed payments?
Can I pay online?
What happens when my account is in credit?
What happens to my prices if I change my payment and/or billing method?
Ways to Pay
How do I change my direct debit details?
How do I cancel my direct debit?
What can I do if I'm having problems paying my bill?
I don’t have enough in my account to cover my direct debit. What can I do?
I don’t have enough in my account to cover my direct debit. What can I do?
Can I change the timing of my direct debit if it doesn't suit me?
Can I pay in the post office?
Do I get my bill before my direct debit is taken from my account?
I don't want to pay by direct debit. What are the alternatives?
Can I pay in the credit union?
Can I temporarily suspend my direct debit?
How do I get my security deposit refunded?
Pre-paid meters
How do I set up a standing order to SSE Airtricity?
How do I top up my account or pay in advance?
How do I set up a direct debit?
From the Republic of Ireland
0818 81 22 20
Monday to Friday: 8am - 6pm
Outside the Republic of Ireland
00 353 1513 3292
Monday to Friday: 8am - 6pm
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