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Meter readings

I just submitted a meter reading because my last bill was incorrect - when will I receive a revised bill?

A revised bill might not be issued automatically if you submit a meter reading to correct your latest bill.

When we receive your latest valid meter reading, we'll use it to update your account. Any credit (or debit) due to you will reflect in your next bill.

Don't forget - it's important you don't send multiple readings on the same day. This could cause an issue with your account which may result in a delay for your next bill being issued.

If you’re still worried about the difference between your actual meter reading and the one on your bill, you can estimate the difference.

  • You'll need to check the difference (in units) between the correct meter reading, and the one on your bill.
  • You can then multiply these units by the rate shown on your bill under the ‘Details of Electricity Charges’.

For example:

  • If the estimated meter reading is 20103 and the actual meter reading is 20000, the difference in units is 103.
  • You can then multiply 103 by your unit rate to get the difference in euros.
  • If your unit rate is 37.56, you can multiply 103 by 0.3756 to get the difference of €38.69.

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