How can we help you?

Government credits 2024-2025

I pay my bills monthly / bi-monthly, when will I receive the payment?

SSE Airtricity will credit customer accounts on two separate occasions:

  1. The first payment will be between 4 November 2024 – 31 December 2024
  2. The second payment will be between 2 January 2025 – 28 February 2025

However, depending on individual customer billing cycles, the credit may not appear on a customers’ statement until the following month during these payment periods.

Phone Us
0818 81 22 20

Monday to Friday: 8am - 6:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products
New customer plans|
Existing customer plans|
Switching FAQs|
Tariff terms & conditions|
Substantiations and verifications*|
Home upgrade|
Redeem welcome credit|
Smart meters|
Mobile app|
My Account|
About SSE Airtricity
Our story|
Community Fund|
Our registered companies|
Sponsorship|
Careers|
Generation Green|
Energy sources†|
Energy efficiency|
Information
Help centre|
Contact us|
Customer charter & codes of practice|
Privacy notice|
Cookies|
Modern slavery statement|
General terms & conditions|
Report a street lighting fault|
Terms of use|

If you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50 (24 hours).