How can we help you?
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Understanding your bill
I haven’t received a bill in a while
If you’ve gone more than 2 months without a bill firstly check My Account, which keeps a history of all your bills online.
If you still can’t see a bill, please contact our Customer Services team. We can check that we have your correct contact details.
Phone us
0345 601 9093
Monday to Friday
8am - 6pm