How can we help you?

Understanding your bill

I haven’t received a bill in a while

If you’ve gone more than 2 months without a bill firstly check My Account, which keeps a history of all your bills online.

If you still can’t see a bill, please contact our Customer Services team. We can check that we have your correct contact details.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Saturday and Bank Holidays 
10am - 6pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*