How can we help you?

Prepayment meter

How do I top-up my Prepayment Meter?

Where to buy top ups

You can buy a top up through the following:

  1. Online through sseairtricity.com (debit cards only)
  2. Go to any Post Office, PayPoint outlet or Payzone outlet in Northern Ireland
  3. Phone our Customer Service team on 0345 601 9093 (Monday to Friday, 8:00am to 6:30pm)

Make sure you have your Prepayment Meter card details to hand.

How to apply your credit to your meter

  1. Go to your KeyPad meter and Press the '*' button once on the keyPad. The message 'Key Code' will be displayed
  2. Key in all digits of your PowerCode. If you enter a wrong digit press the '*' button to go back
  3. Once all 20-digits are entered press the '#' button, if entered correctly an 'Accepted' message will display.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Saturday and Bank Holidays 
10am - 6pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*