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All help topics/
Just switched

Just switched

Just switched

Just switched

I didn't get any official letter from SSE Airtricity. Am I switched?
What eligibility criteria applies to products and tariffs?
When will I get my account number?
Why am I still getting bills from my previous supplier?
How can I be sure I won't be double-billed?
When does my supply actually change over?
How can I check the status of my switch?
Am I fully signed up yet?
Do I have to send in another meter reading?
What happens when I switch?
When will I receive my first bill?
Will SSE Airtricity let me know if there's a problem with my switch?
Do I need to cancel my direct debit with my previous supplier?
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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.