How can we help you?

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Paying your bill

How do I set up a direct debit?

You can switch to direct debit by calling our Customer Service team on 0345 601 9093. We are open Monday to Friday from 8am to 6:30pm.

You'll need your:

  • Bank Sort Code
  • Bank Account Number, and
  • Airtricity account number (this can be found on any past bill).

Alternatively, you can download a direct debit mandate form and return it by email, social or post. Simply fill it in, take a picture and send it back to us in minutes.

Email us customerservice@sseairtricity.com.

Private message us @SSEAirtricity on Twitter, Facebook and Instagram.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*