Paying Your Bill

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Paying Your Bill

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Paying by direct debit

How do I set up a direct debit?

When will my direct debit come out of my account?

How do I change my direct debit details?

Can I change the timing of my direct debit if it doesn't suit me?

Do I get my bill before my direct debit is taken from my account?

Can I temporarily suspend my direct debit?

How do I cancel my direct debit?

I have not received a bill but a direct debit was taken out?

I don't want to pay by direct debit. What are the alternatives?

I don’t have enough in my account to cover my direct debit. What can I do?

Other payment options

Can I pay online?

How do I set up a standing order to SSE Airtricity?

How do I pay by cheque?

Does SSE Airtricity offer pre-paid meters?

What happens to my prices if I change my payment and/or billing method?

Top-ups, credits and refunds

What happens when my account is in credit?

How do I get my security deposit refunded?

How do I top up my account or pay in advance?

Problems paying your bill?

What can I do if I'm having problems paying my bill?

What am I charged for late or missed payments?

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