How can we help you?

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Online services

What can I do online using My Account?

When you register for My Account on our mobile app, you’ll have 24-hour access to manage your SSE Airtricity account online.

Once you’re set up, you can:

  • View, download and pay your bills
  • Change your billing method
  • Update your payment method
  • Quickly Top-up (Pre-pay meter only)
  • Find your Account Number
  • Chat to our digital assistant Ava, at any time
  • Change to eBilling and get a discount
  • Update your email address/ phone number
  • Change your marketing and notification preferences
  • Renew your plan to access exclusive discounts

Phone us
0345 601 9093

Monday to Friday
8am - 6pm  

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company.