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Just switched

Why am I still getting bills from my previous supplier?

You will receive one final bill from your previous supplier after you switch to SSE Airtricity. This should arrive within 4 to 6 weeks of signing up. If you continue to receive bills from your previous supplier after this, please contact us.

Phone us
0345 601 9093

Monday to Friday
8am - 6pm  

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company.

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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.