How can we help you?

Just switched

Why am I still getting bills from my previous supplier?

You should receive just one final bill from your previous supplier after you switch over to SSE Airtricity. This should arrive 4 to 6 weeks after you sign up, although it may take longer if you didn’t submit a meter reading when you switched.

If you continue to receive bills from your previous supplier after this point, please contact our Customer Service team.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Saturday and Bank Holidays 
10am - 6pm

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company*