We will contact you to send in another meter reading only if NIE Networks indicates there is something wrong with the initial reading you sent. Don't worry if you don’t hear from us; this means your switch is going as planned.

Your reading can be rejected if the MPRN number you supplied doesn’t match up with your property or if there is a problem with the reading itself.

If you signed up for meter reading reminders, you will also receive a text and/or email a few days before we send you your first bill, reminding you to send in a meter reading. It is not essential to do this but your bill will be more accurate if you do.