How can we help you?

Meter readings

How do I sign up for meter reading reminders?

You can sign up for meter reading reminders by:

  1. Logging into My Account and going to ‘Meter Readings’, or
  2. Contacting our Customer Service team by phone or email.

You can choose whether to receive your reminders by text or email (or both) and they are customised to your billing period, so they’ll be sent a few days before your bill is due.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Saturday and Bank Holidays 
10am - 6pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*