I moved out and forgot to tell you, what should I do?

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Help Centre

I moved out and forgot to tell you, what should I do?

If you've moved and forgot to tell us please contact us immediately. Have your MPRN/SSE Airtricity account number to hand. As the named person on the account you're responsible for the energy consumption until you notify us that you're moving out. If you took a meter read on the move-out date please have this to hand, otherwise we will estimate the closing read. We will also need your new/forwarding address and the name of the new occupier/landlord/letting agent. If they accept the charges from your move-out date we will backdate the charges, otherwise we'll have to charge you up to the notification date. 

To continue making savings on your electricity, don’t forget to sign up your new premises.

Have a question?

Our Customer Service Team is here to help

0345 266 1787

Monday to Friday