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Miscellaneous

What is the EU Consumer Checklist?

The EU Consumer Checklist is a set of questions prepared by the Utility Regulator and the Consumer Council for Northern Ireland to help consumers understand their rights and the obligations of energy providers.

You can view a copy here.

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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.