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Miscellaneous

What are your terms and conditions?

You can view a copy of our Terms and Conditions here.

Details of our deemed contract scheme are available here.

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0345 266 1787

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Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.