Faults and Emergencies

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Help Centre

All topics

Faults and Emergencies

What do I do if I have a power cut?

If you have a power cut, you should call Northern Ireland Electricity Networks Limited Transmission and Distribution on 03457 643 643 (24 hours).

You can also contact them by post: NIE Networks, 120 Malone Road, Belfast, BT9 5HT.

Northern Ireland Electricity Networks Limited Transmission and Distribution are responsible for operating and maintaining the electricity network in Northern Ireland, no matter which supplier you are with.

Have a question?

Our support team is here to help

Phone 
0345 266 1787

Monday to Friday
9am-5:30pm