How can we help you?

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What reports are available?

Usage graphs are available to customers. These graphs give customers the opportunity to look at their electricity and gas records in more detail.

There are 3 usage reports available:

  1. Consumption
  2. Maximum Import Capacity (MIC)
  3. Cost Breakdown

Date Export reports are also available and allow customers to generate reports giving further information.

Phone us
0345 266 1787

Have a question?

Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.