How can we help you?

Business online

How can I find my account number?
How do I view my bill?
What if I have multiple properties under one account?
How do I login?
What reports are available?
I’m an eBilling customer. Can I print my bill?
I have more than one meter - can I view all of them?
How do I add meter reads?
How do I change Direct Debit details?
I've forgotten my username/password, what should I do?
How do I access Business Online?

How can I find my account number?

Phone us
0345 266 1787

Have a question?

Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.