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Business online

How do I access Business Online?
How do I login?
What if I have multiple properties under one account?
How do I view my bill?
I have more than one meter - can I view all of them?
How do I add meter reads?
I’m an eBilling customer. Can I print my bill?
How do I change Direct Debit details?
How can I find my account number?
What reports are available?
I've forgotten my username/password, what should I do?

How do I access Business Online?

Phone us
0345 266 1787

Have a question?

Monday to Friday
9am - 5.30pm 

Our Customer Service Team is here to help.

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company.

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) 

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.