f you have forgotten your password you will need to reset the password for security reasons.

To complete this process you will need the email address you provided when you switched to SSE Airtricity.

In the case where you have more than one account registered against an email address you will be asked some further questions about your account.

You can reset your password using Business Online's Forgotten Your Password page.

The billing section allows users to:

• View previous bills
• View previous payments
• View an actual copy of their bill
• See the current balance and any arrears

Yes, you can. All of your bills are available online in our billing section. Click on our PDF option to print your bill.

If you call our Customer Service line on 0345 266 1787 we will be able to do this over the phone.

Alternatively, we can send you a Direct Debit mandate form in the post.

Please have your sort code and account number ready when you give us a call. 

Usage graphs are available to customers. These graphs give customers the opportunity to look at their electricity and gas records in more detail.

There are 3 usage reports available:

• Consumption
• Maximum Import Capacity (MIC)
• Cost Breakdown

Date Export reports are also available and allow customers to generate reports giving further information. 

To access SSE Airtricity Business Online you will need to register. Note: all customers who joined us before February 24th 2010 are pre-registered.

To register you will need your Account Number, which is displayed on your Welcome Letter.

To register click here.

To log in click here.

Yes, select which meters you want to view from the list of meters. If you can’t see a meter you’re looking for in the list contact our team and we will make sure it’s added to your group.

Call our team on: 0345 266 1787.