How long do I have to pay my bill?

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Help Centre

How long do I have to pay my bill?

You have 14 days to pay your bill from the date it was generated. This is shown as 'Payment Due' on the front of your bill.

If your circumstances have changed and you’re having trouble paying your bill, let us know as soon as possible to avoid any extra charges.

If you’re a direct debit customer make sure to do this at least 5 days before your payment is due so we can stop your direct debit from being initiated.

Payments and Refunds


Phone
1850 81 22 20^ 

Monday to Friday
8am-8pm

Monday to Friday
8am - 8pm


Weekends and Bank Holidays
10am - 6pm 

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^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.