Understanding your bill
The dates for electricity and gas billing periods will be different, for two reasons:
By signing up for meter reading reminders and submitting regular gas readings you can help make the billing periods more similar. However, they will always be slightly different as meter readings must be submitted at least 2 days before the end of your billing period and we won’t be able to estimate these remaining days for gas.
Monday to Friday: 8am - 6:30pm