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Smart Pay As You Go

How do I read my usage report?

On-demand electricity usage report  

This report can be accessed for any period where your meter has been configured for Interval (30 minute) Smart Services and is set up on the Smart Pay As You Go product, you can view this in three easy steps:  

1. Log into your Smart Pay As You Go online account or app.  2. Go to the Meter screen.  3. Enter your selected date range in the usage report.  The report will show:  

  1. Date range: The range you have selected for the report.  
  2. Account number: The number associated with your Smart Pay As You Go account.  
  3. MPRN: (Meter Point Reference Number) The meter number associated with your property.  
  4. Meter Serial Number: The barcode or number associated with the actual meter.  
  5. Registers & Timeslots: This shows you how your meter is set up and the time bands associated with it. This can be seen under the charge code column.  
  6. Usage Type: This shows whether your usage is Actual (A) or Estimated (E).  
  7. Usage breakdown in 30 minute intervals: For each day selected in your chosen date range, you’ll be able to see a breakdown of your electricity usage in 30 minute intervals. The table will also show if the usage is Actual (A) or Estimated (E).  

SAFETY WARNING: As the disconnection and reconnection of electricity may now be performed remotely, it’s essential that you ensure your home, office or site is always treated as live. 

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