Can I change my electricity supplier if I have a smart meter?

Having a smart meter does not affect your ability to change supplier as smart meters speak the same “language” regardless of which energy supplier you are with. You will still be able to choose between interval and non-interval smart services. However, the product plans and offers may vary across different electricity suppliers. This is applicable to all our electricity and dual fuel customers.

SAFETY WARNING: As the disconnection and reconnection of electricity may now be performed remotely, it’s essential that you ensure your home, office or site is always treated as live.