How can we help you?

Prepayment meters

Prepayment electricity meter User Guide

User guide

For a complete guide on how to use your meter, please download our Pay As You Go electricity meter User Guide (PDF, 500KB).

Keypad buttons explained

Press *: before entering the top up code

Press #: after entering the top up code.

Press 1: to see credit remaining in euro and estimated days left of usage.

Press 2: for usage yesterday, the last week, the last month and last 12 months.

Press 3: for unit rates and number of units used, current time and date.

Press 4: for last five top up codes entered.

Press 5: to show the total money that has been entered into meter.

Press 6: for electricity currently being used in kilowatts and the cost per hour.

Press 7: for standing charge and repayment rates per day, if applicable.

Press 8: for highest daily consumption figure and the date and time it occurred.

Press 9: for total units used.

Press 0: for screen display test.

Phone Us
0818 81 22 20

Monday to Friday: 8am - 6:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*