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Prepayment meters
How do I top up my meter?
Where to buy top ups
You can buy a top up through the following:
- Online through sseairtricity.com (debit cards only)
- You can top up at any time through your mobile phone by downloading the SSE Airtricity App. To learn more visit sseairtricity.com/MobileApp
- Go to any Payzone outlet in the Republic of Ireland
You'll need your prepayment card details, and your top-up amount can be between €10 and €100.
How to apply your credit to your meter
- Go to your Pay As You Go meter and Press the '*' button once on the keypad. The message 'Key Code' will be displayed.
- Key in all digits of your top up code. If you enter a wrong digit press the '*' button to go back.
- Once all 20-digits are entered press the '#' button, if entered correctly an 'Accepted' message will display.
What to do if your top-up code is rejected
If you receive a 'Rejected' message after entering your top up code, you will receive a further error message. Wait until this message clears then start again.
If you have any further problems please see our Troubleshooting guide.
Phone Us
0818 81 22 20
Monday to Friday: 8am - 6:30pm