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Online services

What should I do with the old app?

Once you’ve downloaded and started using the new app, you can delete the old app whenever you’re ready.

This won’t affect your account or your energy supply.

From the Republic of Ireland
0818 81 22 20

Monday to Friday: 8am - 6pm

Outside the Republic of Ireland
00 353 1513 3292

Monday to Friday: 8am - 6pm

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If you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50 (24 hours).

If you have an emergency electricity issue, you can contact ESB Networks on 1800 37 29 99 (24 hours).