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Online services

I’m having trouble registering for My Account - what should I do?

If you’re having trouble registering you should:

  • Check your email address – make sure to try your work and/or personal email if you’re not sure which one you provided
  • Check your phone number – try your landline and/or mobile if you're unsure which one provided
  • Check your SSE Airtricity account number against any correspondence from us

If you’re still having issues, you may need to try registering on your laptop/computer rather that your mobile device.

From the Republic of Ireland
0818 81 22 20

Monday to Friday: 8am - 6pm

Outside the Republic of Ireland
00 353 1513 3292

Monday to Friday: 8am - 6pm