Meter readings
It's a good idea to submit regular meter readings if you can to help make your bill more accurate. If you're unable to submit meter readings, we'll need to rely on estimates or readings received from the networks providers.
Note: If you have a smart meter for electricity with Interval (30 minute) Smart Services enabled, you don't need to submit readings as your usage is logged remotely by your meter. If your meter has Non-Interval (Bi-Monthly) Smart Services enabled, it's still recommended that you submit regular meter readings.
Monday to Friday: 8am - 6:30pm