Choose your meter from the list below. If you’re not sure, most people have a Standard (24 Hour) or Day/Night meter so that’s a good place to start. 

Standard meters are the most common, and have one row of numbers.

To read your meter: 

1. Read the numbers from left to right, including any zeros

2. Ignore any numbers after the decimal point or in red. If your meter does not have a decimal point, read all numbers, including any zeros.

   E.g. The reading for this meter would be 05812.

Tip: Ignore numbers in red 

Day/Night Meters have two rows of numbers to separately record the electricity you use during both day and night. These rows may be labelled as Day and Night, or 1/I (Night) and 2/II (Day).

To read your meter:

1. For each row, read the numbers from left to right, including any zeros

2. Ignore any numbers after the decimal point or in red. If your meter does not have a decimal point, read all numbers, including any zeros.

   E.g., The day reading for this meter is 12763, and the night reading is 07759.

Tip: Ignore numbers in red 

Wattless meters may look like Standard (24 Hour) or Day/Night meters, but they have kVArh instead of kWh as the units.

To read your meter:

1. Read the numbers from left to right, including any zeros

2. Ignore any numbers after the decimal point or in red. If your meter does not have a decimal point, read all numbers, including any zeros.

   E.g., The reading for this meter would be 05812. 

Tip: Ignore numbers in red 

Digital Meters have an electronic display which changes every 9 seconds. You may also have a 'Scroll' button which allows you to manually change the screens.

The way you read your Digital Meter depends on whether you pay a single (24 hour) rate or different rates for day and night. This can be found on your previous bill under 'Usage Details' and 'Description'.

To read your meter (Single or 24 hour rate): 

1. Scroll or wait until your digital meter shows the following screen:

   

   E.g. The reading for this meter would be 0005812

2. Write down the numbers from left to right, including any zeros
3. Ignore any numbers after the decimal point. If your meter does not have a decimal point, read all numbers, including any zeros.

To read your meter (Day/Night rates):

1. For your Day Reading, scroll or wait until your meter shows the following screen:

   

   E.g. The day reading would be 0012763

2. For your Night Reading, scroll or wait until your meter shows the following screen:

   

   E.g. The night reading would be 0007759 

• Write down both numbers for Day and Night from left to right, including any zeros
• Ignore any numbers after the decimal point. If your meter does not have a decimal point, read all numbers, including any zeros.