To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

All topics

Electricity meter reading guide

Overview

Choose your meter from the list below. If you’re not sure, most people have a Standard (24 Hour) or Day/Night meter so that’s a good place to start. 

Standard (24 hour) Meter

Standard meters are the most common, and have one row of numbers.

To read your meter: 

  1. Read the numbers from left to right, including any zeros

  2. Ignore any numbers after the decimal point or in red. If your meter does not have a decimal point, read all numbers, including any zeros.

    E.g. The reading for this meter would be 05812.

Standard (24 hour) electricity meter

Tip: Ignore numbers in red 

Day/Night Meter

Day/Night Meters have two rows of numbers to separately record the electricity you use during both day and night. These rows may be labelled as Day and Night, or 1/I (Night) and 2/II (Day).

To read your meter:

  1. For each row, read the numbers from left to right, including any zeros

  2. Ignore any numbers after the decimal point or in red. If your meter does not have a decimal point, read all numbers, including any zeros.

    E.g., The day reading for this meter is 12763, and the night reading is 07759.

day night electric meter

Tip: Ignore numbers in red 

Wattless meter

Wattless meters may look like Standard (24 Hour) or Day/Night meters, but they have kVArh instead of kWh as the units.

To read your meter:

  1. Read the numbers from left to right, including any zeros

  2. Ignore any numbers after the decimal point or in red. If your meter does not have a decimal point, read all numbers, including any zeros.

    E.g., The reading for this meter would be 05812. 

Standard (24 hour) electricity meter

Tip: Ignore numbers in red 

Digital meter

Digital Meters have an electronic display which changes every 9 seconds. You may also have a 'Scroll' button which allows you to manually change the screens.

The way you read your Digital Meter depends on whether you pay a single (24 hour) rate or different rates for day and night. This can be found on your previous bill under 'Usage Details' and 'Description'.

To read your meter (Single or 24 hour rate): 

  1. Scroll or wait until your digital meter shows the following screen:

    standard or 24hr digital electric meter

    E.g. The reading for this meter would be 0005812

  2. Write down the numbers from left to right, including any zeros
  3. Ignore any numbers after the decimal point. If your meter does not have a decimal point, read all numbers, including any zeros.

To read your meter (Day/Night rates):

  1. For your Day Reading, scroll or wait until your meter shows the following screen:

    electric digital meter - day

    E.g. The day reading would be 0012763

  2. For your Night Reading, scroll or wait until your meter shows the following screen:

    electric digital meter - night

    E.g. The night reading would be 0007759 

  • Write down both numbers for Day and Night from left to right, including any zeros
  • Ignore any numbers after the decimal point. If your meter does not have a decimal point, read all numbers, including any zeros.

How to submit your electricity meter reading

How to submit your electricity meter reading

  • Online: Login to My SSE Airtricity
  • Phone: Call ESB Networks on 1850 337 777^ with your MPRN number
  • SMS: Text ESB Networks on 087 960 9223^ with your MPRN number, name, address and meter reading.

Can’t see your meter?

Contact us if your meter doesn’t match any of the ones above.

Meter box locked?

If you can’t access your meter, you can request a meter key online by sending us your email address and SSE Airtricity account number. Once we receive your details we'll send you a free meter key within 7 days.