Contact us - Republic of Ireland

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre


Contact Us

Start a webchat

Click on the green bubble and you can speak to our home energy customer service team.

Monday to Friday 
8am - 8pm

Weekends and Bank Holidays 
10am - 6pm 

Call us




0818 81 81 10
Monday to Friday: 9am -  6.30pm  






Field Sales Verification

To make things easy for you, our helpful team of Field Representatives will work closely with you on signing up to all our benefits from the comfort of your home. If you’re signing up with one of our expert Field Representatives, please call our Verification Line on:

1800 927 218
Monday to Friday: 11am -  6.30pm 


Customer support

From the Republic of Ireland: 

0818 81 22 20
Monday to Friday: 8am - 8pm  

From outside the Republic of Ireland:

00 353 1513 3292


Electricity emergencies (24 hr)

1800 372 999
ESB Networks

Use this number to report 

  • Loss of supply 
  • Cable dig-ins
  • Fallen power lines
  • Any other dangerous situations

ESB Networks builds, operates and maintains the electricity network in the Republic of Ireland.



Gas emergencies (24 hr)

1800 20 50 50
Gas Networks Ireland 

Use this number if

  • You smell gas at home
  • You smell gas on the street 

Gas Networks Ireland builds, operates and maintains the natural gas network in the Republic of Ireland.

Public lighting faults

1800 372 772

Report a fault online 


Message us on social media

Monday to Friday 
8am - 8pm

Weekends and Bank Holidays 
10am - 6pm 

Reach us by post

SSE Airtricity,
Red Oak South,
South County Business Park,
Dublin 18,
D18 W688 

    Messenger Icon 2   

0818 81 22 20

Monday to Friday

^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.