Considering switching
You can find your Meter Point Reference Number (MPRN) or Gas Point Reference Number (GPRN) on any of your past bills. Your MPRN will be 11 digits, and your GPRN will be 7 digits.
Your MPRN/GPRN is linked to your property so it will change every time you move. If you’re moving into an existing property the easiest way to find your new MPRN/GPRN is to ask your landlord (if applicable) or the previous occupiers, or see if there are any old bills around.
If you have just built a new house and are yet to be billed for electricity, you should ring:
If you’ve bought an apartment or house on a scheme, you should contact your builder.
You can find your MPRN/GPRN on the top right hand corner of any of your past bills. You can also find it by going to My Account. Once you're logged in just:
If you've tried all of the above and still can't find your MPRN/GPRN, just contact our Customer Service team.
Monday to Friday: 8am - 6:30pm