How can we help you?

Loading...

Considering switching

I want to read your terms and conditions before I switch. Where can I find them?

You can find the terms and conditions for all of our current products by going to our Tariffs page. Just click on ‘Product Information’ for a tariff and scroll to the bottom of the page to find:

Phone Us
0818 81 22 20

Mon - Fri 08:00 - 18:00

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products
New customer plans|
Existing customer plans|
Switching FAQs|
Tariff terms & conditions|
Substantiations and verifications*|
Home upgrade|
Redeem welcome credit|
Smart meters|
Mobile app|
My Account|
About SSE Airtricity
Our story|
Community Fund|
Our registered companies|
Sponsorship|
Careers|
Generation Green|
Energy sources†|
Energy efficiency|
Information
Help centre|
Contact us|
Customer charter & codes of practice|
Privacy notice|
Accessibility statement|
JAM Card initiative|
Cookies|
Modern slavery statement|
General terms & conditions|
Terms of use|

If you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50 (24 hours).