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Account details
How do I cancel my SSE Airtricity account?
If you want to close your account you’ll need to provide us with:
- Meter reading for electricity taken on the same day you notify us unless you have a a smart meter with Interval (30 minute) Smart Services activated
- Meter reading for gas taken on the same day you notify us if you are a gas or dual fuel customer.
- If you’re moving, a forwarding address so we can send out your final bill
These aren’t necessary, but if you don’t supply them your property could be disconnected:
- If you’re renting: contact details for the new tenants or your landlord
- If you’re selling: contact details for the new occupants or estate agent
Once you have all your details just call our Customer Service team on 0818 81 22 20 to close your account.
Phone Us
0818 81 22 20
Mon - Fri 08:00 - 18:00