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Understanding your bill

What is a system-accessed meter reading?

A system-accessed meter reading is an estimated reading. Your meter is read by NIE Networks 4 times a year, so we rely on estimated readings outside of these times to bill you.

We calculate estimated readings using a number of factors including your past actual readings, past usage, current usage and the time of year to ensure they’re as accurate as possible.

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company*