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Understanding your bill

Do the bills show meter readings?

Yes, on the back of your bill there is a section called ‘Usage Details’ which contains all of the meter readings during your billing period.

The meter readings will be labelled as:

  1. Actual (A) – NIE Networks visited your house and read your meter. This happens 4 times a year.
  2. Estimated (E) – If we don’t receive a reading we estimate your usage based on your past actual readings and average daily electricity use for this time of year.
  3. Customer (C) – A meter reading you submitted.
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