Understanding your bill
Most customers will receive a bill every two months, however some customers are billed monthly.
Your bill will be generated regularly according to your billing cycle. If the end of your billing period falls on a weekend, we’ll generate your bill the following Monday.
If you’d like to change your billing period please contact our Customer Services team.
Monday to Friday
8am - 6:30pm
Saturday and Bank Holidays
10am - 6pm