How can we help you?

Need help?

Have a look through our help centre to see if you can find what you need there.

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Phone us

Monday to Friday
8am - 6:30pm

Saturday and Bank Holidays
10am - 6pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

Plans and products

About SSE Airtricity

Information

If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).

If you smell gas phone the 24-hour gas emergency service on 0800 002 001.