How can we help you?

Loading...

Paying your bill

How do I change my direct debit details?

If you need to add/update your Direct Debit details you can now do this through your online account. Follow the steps below.

  • Log in to My Account
  • Go to 'Account details'
  • Select ''Turn on Direct Debit''
  • Enter Direct Debit Details
  • Click on ''Save Changes''

Alternatively, you can download a direct debit mandate form and return it by email or post. Simply fill it in, take a picture and send it back to us in minutes.

Email us customerserviceni@sseairtricity.com.

Phone us
0345 601 9093

Monday to Friday
8am - 6pm  

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company.