How can we help you?

Online services

I’m having trouble registering. What should I do?

If you’re having trouble registering for My Account you should:

  1. Check your email address – make sure to try your work and/or personal email if you’re not sure which one you used
  2. Check your phone number – try your landline and/or mobile
  3. Check your SSE Airtricity account number against your Welcome Letter

If you’ve tried everything and are still having problems, just contact our Customer Service team and we’ll help you register.

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Saturday and Bank Holidays 
10am - 6pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*