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Online services

How do I view my bill online?

To view your bill online:

  1. Log in to My Account
  2. Go to Bills & payments
  3. Click on ‘View latest bill details’ to view your current bill, or select one of your past bills from your ‘Account History’

Phone us
0345 601 9093

Monday to Friday
8am - 6:30pm  

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.