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Online services
How do I change my email address?
You can change your email address at any time through My Account for:
- Your account
- When you receive a bill
- Meter reading reminders
If you haven’t registered for My Account or are having problems registering and you need to change your email address please contact our Customer Service team.
Phone us
0345 601 9093
Monday to Friday
8am - 6:30pm