Energy efficiency

Our Codes of Practice provide detail on the many different services we provide our customers. They have been developed in consultation with the Northern Ireland Authority for Utility Regulation and the Consumer Council for Northern Ireland. These codes of practice are here to make sure our product and services meet the needs of our customers.

Efficient Use of Electricity

• We aim to offer you the best advice available to help you maximise energy efficiency and to reduce your energy usage.
• You can find out more by downloading our Code of Practice (PDF) or by contacting us on 0345 601 9093.
• Here are some energy saving hints and tips to help you reduce your energy use.
• We also have an additional list of useful contacts (PDF) available.