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I closed my account but I am still receiving bills

If you’re still receiving bills after you’ve closed your account please contact us on 0345 601 9093.

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0345 601 9093

Monday to Friday
8am - 6pm  

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Our dedicated team is always ready to assist you and make sure you have the best experience with our company*

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If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours).


If you smell gas phone the 24-hour gas emergency service on 0800 002 001.